| Job Title: |
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Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
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10 |
| Job Location: |
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Lahore |
| Gender: |
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Female |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
FreshLess than 1 Year |
| Apply By: |
|
May 24, 2025 |
| |
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| Job Description: |
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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| Company Information |
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Company Name: Hedwig
Company Description:
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