CATS Skills, Johar Town is a leading company that provides classroom-based physical courses in Lahore. We have been in the industry for more than 12 years and we are expanding our business to become a famous brand.

For that, we are currently looking for an Admission officer cum Customer Support Representative.

On-Site Responsibilities

Handle Queries, Requests, and Complaints from visitors and calls tactfully.

Follow standard processes and procedures when it comes to providing information about the courses.

Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.

Achieve superior customer engagement and ensure a significant improvement in customer experience.

Must be able to overcome objections handle customer pushback and make fee vouchers and admission forms for them

Proficiency in English skills, both writing and verbal

Managing the attendance

Classroom Management

1 or 1+ years of experience, Fresher can also apply.