| Job Title: |
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QA Executive (International Customer Support) |
| Category: |
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Quality Assurance (QA) |
| Total Positions: |
|
1 |
| Job Location: |
|
Islamabad |
| Gender: |
|
Male |
| Age: |
|
23 to 29 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year4 Years |
| Salary Range: |
|
PKR 25,000 to 45,000 per Month |
| Apply By: |
|
Oct 22, 2020 |
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| Job Description: |
- Evaluate calls as per the standards and timelines defined by the Lead QA and respective client.
- Arrange quality control secession for individuals and teams.
- Coordinate with respective team leader and agent, in-case of any quality-related issue or query.
- Develop, conduct and evaluate monthly quality quiz.
- Represent the quality department in daily team huddles, to communicate quality-related issues and challenges.
- Provide feedback on quality scores and analysis to respective team leaders on weekly basis.
- Evaluate backed SR’s as per the instructions and timelines defined by Lead QA.
- Conduct spot checks for effective quality control.
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| Company Information |
|
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Company Name: Immentia SMC-Private Ltd
Company Description:
pImmentia/p
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